änders natural soap company - testimonials

FAQs

CAN I ORDER BY MAIL?

Yes you can. Just print out this handy Printable Order Form and send it in along with your check or money order. Our address is: 1943 Evans Rd, Cary NC 27513.

WHAT ARE OUR BUSINESS HOURS?

Our Online Store operates 24 hours a day 7 days a week. Our shipping and receiving hours are Monday thru Friday from 8:00 am till 5:00 pm eastern standard time.

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

We accept: Visa, MasterCard, and Discover via Pay Pal, along with checks and money orders.

CAN I PAY CASH ON DELIVERY?

Sorry, we do not accept COD.

WHEN WILL MY ORDER BE SHIPPED?

See our Shipping & Delivery section.

HOW WILL MY ORDER BE SHIPPED?

See our Shipping & Delivery section.

DO YOU SHIP TO INTERNATIONAL LOCATIONS?

Sorry, but at the present time we do not ship outside of the US.

ARE YOUR SOAPS OLIVE OIL BASED?

Yes, we use organic extra virgin olive oil as opposed to pomice olive oil used by many soap makers. We also add organic base oils of coconut and palm.

HOW LONG WILL SOAPS STAY FRESH?

Our soaps will last for up to a year or longer but are best used within (6) months.

ARE YOUR SOAPS AND MOISTURIZERS BIODEGRADABLE?

Yes, both our soaps and moisturizers are biodegradable as we only use natural ingredients.

HOW LONG WILL MY SOAP LAST?

Your soap should last around a month. It should last equally as long as a commercially made soap will last if properly cared for. You should avoid letting your showerhead stream water onto the soap and store on a soap dish (see our soap dish under “Gifts”).

DO YOU MAKE YOUR SOAPS USING COLD OR HOT PROCESS?

We make our soaps using the “cold process” method of manufacture. This is by far the best method as all the natural glycerin is retained in the process creating a much more moisturizing bar.

DO YOU USE ANY ANIMAL PRODUCTS IN YOUR MANUFACTURING?

No. All of our products are vegetable based. At this time the only animal-derived ingredients we use are beeswax in our: (lip balms, deodorants and Scandinavian salves), along with goat's milk used in several of our soaps.

DO YOU SELL WHOLESALE TO DEALERS?

Yes we do. Just e-mail or phone to inquire about our wholesale price list.

DO YOU SELL AT YOUR MANUFACTURING LOCATION?

Yes we do, but on an appointment basis. We have a showroom at 1943 Evans Rd in Cary NC with all of our products along with testers. We also accept credit cards at this location. Just e-mail or phone to inquire. It should be noted that between Thanksgiving and Christmas we open the showroom up on a regular basis (call 919.345.4939 for scheduled hours).